Shipping policy

At VereFlora, we aim to deliver every order as quickly and reliably as possible.

Order Processing

Orders are processed before being handed over to the delivery carrier. Processing times may vary depending on order volume, product availability, weekends, and public holidays.

Estimated Delivery

Estimated delivery times may vary depending on the destination, carrier, customs processing, and other circumstances outside our control.

Any delivery estimate provided is an estimate and cannot be guaranteed.

Tracking

Tracking information will be provided when available after the order has been shipped. It may take some time for tracking updates to appear.

Delays

Delivery delays may occasionally occur due to customs, weather conditions, carrier disruptions, peak periods, or other circumstances outside our control.

Customs and Import Charges

Orders shipped from outside the European Union may be subject to import VAT, customs duties or carrier handling fees, depending on the destination and order.

Unless expressly stated as included at checkout, any such charges are the responsibility of the customer and may be payable directly to the relevant authority or delivery carrier.

Incorrect Addresses

Customers are responsible for providing complete and accurate delivery information.

VereFlora is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information entered during checkout.

Lost Packages

If your order appears to be lost or has not arrived within a reasonable period, contact us and we will assist with the matter.

Contact

Email: info@vereflora.com